Insurance of unforeseen expenses Gross
Call center: 1166
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Страхование непредвиденных расходов Gross

Insurance of unforeseen expenses

Baggage, trip cancellation, civil liability and legal assistance insurance

Baggage insurance

For those who care about their luggage

This option helps the tourist to compensate for the loss or delay of suitcases due to the fault of the carrier. It will not protect against the loss of things, but will allow you to count on monetary compensation.

In what cases we compensate losses
  • loss of luggage
  • luggage damage
  • luggage delay

Trip cancellation insurance

We will reimburse the costs if the trip has to be cancelled.
In what cases we compensate losses
  • death
  • illness
  • COVID-19 and others

Liability insurance

Insurance in case a tourist breaks something on a trip
In what cases we compensate losses
  • If you inadvertently cause harm to the life, health or property of others while traveling abroad, Gross will provide you with financial assistance to repair the damage you caused.

Legal assistance insurance

Судебно-юридические дела тоже не исключение при путешествии
In what cases we compensate losses
  • The company will pay for your attorney's services if you need urgent legal assistance as a result of a sudden event due to personal injury or property damage

Choose the most convenient way of getting a quote

What to do in the event of an insurance case

In case of trip cancellation
  • Contact the place where you purchased the ticket and write an application
  • Get a ticket cancellation certificate
  • Provide a package of documents
    • Statement
    • Passport
    • Itinerary - ticket receipt
    • Insurance policy in electronic form
    • Certificate of cancellation
    • Reference from a competent authority
    Documents are considered within 15 working days
In case of loss of luggage
  • Contact the Lost and found desk
  • Get the wanted Act
  • Provide a package of documents
    • Statement
    • Passport
    • Itinerary - ticket receipt
    • Insurance policy in electronic form
    • Copies of baggage receipts
    • Document confirming the non-arrival of luggage
    • Cash receipts for purchases of basic necessities during baggage delay
    • Documents from the airline on termination of baggage search, recognition of baggage as lost/found, payment of compensation
    Documents are considered within 15 working days
In case of civil liability
  • Call the company short number 1166 and follow the instructions of our operators.
With legal assistance
  • Call the company short number 1166 and follow the instructions of our operators.
Что делать при возникновении страхового случая

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